Floor Manager - Richeese Factory Pontianak

Join Richeese Factory as a Floor Manager in Pontianak and lead our dynamic team to deliver exceptional customer experiences! In this pivotal role, you will oversee daily operations, ensure smooth workflows, and drive operational excellence during your shift. Your expertise will be crucial in maintaining high standards of service and efficiency, making this a unique opportunity to grow within a leading food service company.

At Richeese Factory, we pride ourselves on our commitment to quality and customer satisfaction. As a Floor Manager, you will manage a team of 10-15 employees, ensuring they are well-trained, motivated, and working efficiently. You will also handle customer complaints, resolve issues promptly, and maintain a clean and organized work environment.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations and ensure smooth workflows
• Manage a team of 10-15 employees, providing guidance and support
• Handle customer complaints and resolve issues promptly
• Maintain a clean and organized work environment
• Monitor inventory levels and ensure adequate stock
• Train and develop team members to enhance their skills
• Ensure compliance with health and safety regulations
• Drive operational excellence and continuous improvement initiatives

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in a managerial role within the food service industry
• Proven track record of leading and managing teams
• Strong communication and interpersonal skills
• Ability to work well under pressure and meet deadlines
• Knowledge of POS systems and inventory management software
• Understanding of health and safety regulations in the food service industry
• Ability to multitask and prioritize tasks effectively
• Familiarity with Indonesian language and culture

🛠️ Keahlian

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