Senior Front Desk Receptionist

XCEL · 📍 Gianyar · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 3.000.000 – Rp 7.000.000 per month
XCEL is seeking a highly motivated and professional Senior Front Desk Receptionist to join our team in Gianyar. As a Senior Front Desk Receptionist, you will be the first point of contact for our guests, ensuring their stay is comfortable and memorable. This role offers a competitive salary and a dynamic work environment.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a warm and welcoming atmosphere.,Handle guest inquiries, reservations, and check-ins/outs efficiently.,Manage front desk operations, including maintaining guest records and handling payments.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth guest services.,Monitor and maintain the front desk area, ensuring it is clean and well-organized.,Provide excellent customer service, addressing guest concerns promptly and professionally.,Assist in training and mentoring junior front desk staff.,Participate in team meetings and contribute to the development of front desk policies and procedures.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in front desk receptionist roles in the hospitality industry.,Strong communication and interpersonal skills.,Proficiency in English and Bahasa Indonesia.,Familiarity with hotel management systems and software.,Ability to work well under pressure and manage multiple tasks simultaneously.,Excellent organizational and problem-solving skills.,Knowledge of local regulations and laws related to the hospitality industry.,Ability to work flexible hours, including weekends and holidays.

🛠️ Keahlian

Customer serviceCommunicationMultitaskingProblem-solvingTime managementTeamworkAttention to detailLanguage skills (English and Bahasa Indonesia)
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